Refund Policy: 7-Day Money-Back Guarantee

Refund Policy at a Glance

• Full refund within 7 days of your first order.
• One email is all it takes; no forms and no phone calls.
• Money goes back to your original payment method.

Who Qualifies Under the Refund Policy

You are covered when

• It is your first subscription with us.
• You ask within 7 days of the purchase date.
• The service does not work on your device or connection and our support team could not fix it, or you simply changed your mind.

You are not covered when

• More than 7 days have passed since the purchase.
• The order is a renewal or a second subscription.
• The account was suspended for breaking our terms of service, for example by sharing or reselling the login.

How to Request a Refund in 3 Steps

• Email support@bestip-tv.com from the address you used to order.
• Include your order number and, if you like, the reason, so we can improve.
• We confirm within 24 hours and cancel your access.

Having a technical problem instead? Our setup guide and support team solve most issues in minutes, so it is worth a quick message first.

When You Get Your Money Back

Approved refunds are sent to the original payment method within 5 business days. Your bank or card issuer may take a few more days to show it on your statement. We do not charge any fee for a refund.

Your Legal Rights and This Refund Policy

This refund policy adds to, and never replaces, the rights you have by law. Learn more from FTC consumer advice in the United States, UK consumer protection rights, or the Office of Consumer Affairs Canada.

Questions about the refund policy

Write to support@bestip-tv.com, use the contact page, or send mail to Best IPTV, 880 Franklin Ave, Newark, NJ 07107, United States.