Contact Us: Best IPTV Support
Need help? Contact us any time and a real person will reply. Whether you have a question before you buy, need a hand with setup, or want to talk about billing, our support team is here every day of the year.
How to Contact Us
Choose the option that suits you. Email is the fastest way to get an answer.
support@bestip-tv.com
We aim to reply within 24 hours, and usually much sooner.
Mailing Address
Best IPTV
880 Franklin Ave, Newark, NJ 07107, United States
880 Franklin Ave on Google Maps
Hours
Email support runs 24/7. Our office keeps Eastern Time business hours.
Before You Contact Us: Quick Fixes
Many questions have a fast answer. Try these first and you may be watching again in a minute.
Streams buffering or freezing
Restart your device and router, then run an internet speed test. You need about 25 Mbps for 4K. A wired connection is steadier than Wi-Fi.
Setting up a new device
Follow our setup guide or the Firestick walkthrough for step-by-step instructions.
Billing and refunds
Read the refund policy to see how the 7-day money-back guarantee works.
What to Include When You Contact Us
- The email address you used to order, and your order number if you have it.
- Your device, for example Firestick, Samsung TV, or iPhone.
- The app you use to watch.
- A short description of the problem and when it started.
With these details we can usually solve the issue in a single reply.
Other reasons to contact us
Copyright owners should follow our DMCA policy. For data requests, see the privacy policy.
Why Customers Contact Us With Confidence
Support is only useful when the service behind it is dependable.
7-Day Money-Back Guarantee
New customers can ask for a full refund in the first week. Details are in our refund policy.
99.9% Uptime Target
Our servers are monitored around the clock so your stream is ready when you are.
24/7 Human Support
Real people answer at support@bestip-tv.com at any hour, every day of the year.
Not a Customer Yet?
See the plans and find out why viewers pick us as their best IPTV service.
View PlansBest IPTV · 880 Franklin Ave, Newark, NJ 07107, United States · support@bestip-tv.com